Arlington Driving Academy, based in Arlington, Texas, adheres to state-mandated grading criteria (Texas DPS Standard COPS standards). Students must have a minimum of 70% required to pass the road test. Although we endeavor to make sure that students are well-prepared, we cannot assure a passing result.
Road Test Policy
- The road test is non-refundable.
- Make sure students need to produce all necessary documents on the test day.
- For any inquiries or for rescheduling, we respectfully request you to get in touch with us beforehand via Phone or Email.
No Refund Will Be Issued:
- If you are absent from your appointment without giving notice.
- If necessary documents are not submitted to us.
- If your vehicle fails the pre-test inspection.
- If cancellations are made fewer than 24 hours prior to your scheduled time.
- If you report late for your appointment.
Course Completion Timeline
- Students have 365 calendar days from the date of purchase in which to finish the course.
- Once part is completed or when the DE964 certificate is issued, the student is deemed to have partially finished the program and no longer eligible for a refund.
- If all conditions aren’t fulfilled within the 365-day period, the student won’t get the DE964 certificate.
- Refunds won’t be issued after the deadline of the course, regardless of progress.
- Arlington Driving Academy does not offer reminders for expiration periods or course access duration.
Scheduling & Cancellation for Lessons
- Booking a lesson reserves both vehicle and instructor for you.
- Cancellations or reschedules need to be requested by phone or email at least 24 hours in advance.
- A no-show fee of $25 occurs for changes less than 24 hours.
Tuition & Refund Policy
- If tuition has been paid and the course has not yet started, or
- Withdraws prior to starting, we can keep a maximum of $50 for admin fees.
Any balance for unprovided instruction will be refunded.
Full Refunds Are Offered If:
- A student fails admission into the program.
- The course is cancelled by the academy.
- Enrollment was made with false or misleading representations.
Refund Processing
All eligible refunds are made within 30 days of formal withdrawal or termination.